Letting with Suffolk Secrets
We understand that choosing who to let your holiday property with is a big decision.
Here at Suffolk Secrets we think it's important to give you as much useful information and guidance as possible to help you make the right decision and we hope the information here will be useful. But of course, there's no better way to get to know us than to speak to us, and we’re always happy to chat so do feel free to get in touch.
Our advice is free and without obligation. To speak to a member of the team please call us on 01502 722717 or request a Homeowner Information Pack via the form below.
A bit about us
Holiday letting with Suffolk’s leading agency (that's us!) is a fantastic option if you are looking at earning income from your second home or adding to your investment portfolio.
We were established in 1995, so we’re no ‘new kid on the block’. Our years of experience, knowledge of the local area and the holiday homes we market is unrivalled.
We have two lovely offices in Southwold and Aldeburgh, both in prime locations in the heart of the town, plus a further office at Saxmundham for our managed services. With dedicated teams for homeowner and customer service, marketing and property management, plus national sales support (more on that later), we’re able to offer you a service tailored for you. Perhaps you enjoy managing your own property and simply want to use Suffolk Secrets as a booking agent? No problem. Or maybe you want us to take care of everything; housekeeping, maintenance, proactive repairs, the lot? We can take care of it.
We're part of one big family
Suffolk Secrets is one of a family of local brands owned by The Original Cottage Company; a business established in 1992 by Richard and Leslie Ellis.
From offices in Reepham, Norfolk The Original Cottage Company runs a national brand, Originalcottages.co.uk and provides a variety of specialist services for the whole family of brands.
Being ‘part of the family’ gives us quite a unique offering. The talents, know-how and local knowledge of our Suffolk based team are complemented by specialist skills, industry knowledge and marketing opportunities on a national level. The benefits include:
- A sales support line open from 8am until 8pm Monday to Saturday and 10am until 6pm on Sundays.
- Specialist online marketing, including pay per click, search engine optimisation, affiliate marketing, website development and customer relationship management.
- IT development. (Our entire business is built on our own sophisticated software system)
- National business insights from a portfolio of nearly 5,000 holiday cottages.
Please watch our short Original Cottages video to learn more about the huge benefits of holiday letting with us:
Meet our sister - Suffolk Cottage Holidays
Our closest sister in the Original Cottages Family lives just on our doorstep, with an office in Woodbridge.
Suffolk Cottage Holidays has a portfolio of over 250 holiday cottages and is the only letting agency in the county to exclusively feature countryside properties.
Both Suffolk Secrets and Suffolk Cottage Holidays are managed and run by one truly local Suffolk team.Suffolk Cottage Holidays Website
Marketing for Success
We Know Our Audience
Our sophisticated Customer Relationship Management software (CRM) gives us outstanding insights into customer demographics, booking behaviour, marketing preferences and interests. This allows us to target our marketing campaigns, ensuring optimum engagement and conversion rates.
Suffolk Secrets has tremendous online presence thanks to a combination of expert skills in digital marketing (pay per click, search engine optimisation and social media engagement) and local knowledge. Our website has been designed with the user experience front of mind to ensure that booking process is seamless and our social media audience continue to grow.
Local Marketing and Brand Awareness
Being truly local is one of our core values and this is reflected in our marketing activity around Suffolk. We are proud sponsors of various events including Southwold Arts Festival, Aldeburgh Carnival, Suffolk Walking Festival and Suffolk Restaurant Week.
PR and Partnerships
Our PR team work proactively to generate press coverage as well as responding quickly to media requests. We also work with various local partners for example Stokes Sauces and Skinners Pet Foods to widen awareness of our brand and grow our database.
Hassle-free property management
Suffolk Cottage Care is the property management division of Suffolk Secrets. We can take care of as much of your property management as you wish, from regular housekeeping and maintenance to one-off renovation work.
Other maintenance services
Think window cleaning, patio pressure washing, chimney sweeping – you name it we can help. Just give us a call!
Suffolk Cottage Care: 01502 725505
Looking after YOU
As well as providing you with effective marketing and booking management, plus first class customer service for you and your guests, we offer a few other little perks just for you!
10% Original Cottages discount
As we are part of the Original Cottages group, our homeowners enjoy a 10% discount off their own holidays.
With over 5,000 Original Cottages properties to choose from, you too could enjoy exploring the UK for less.
Exclusive discounts from our partners
We’ve teamed up with a range of local and national companies to ensure that you are rewarded with some seriously great offers and discounts.
Find out more by requesting a Homeowner Information Pack today.
Ready to learn more? Request a FREE Homeowner Information Pack:
Please fill in your details below to request a Homeowner Information Pack. We will send you a guide filled with information about successful holiday letting and how to maximise your return on your second home, and will follow this with a friendly call to discuss how we can best help you.